These are the additional changes we have made to our protocols :
For the Guests –
COVID-19 Screening – We will be screening each and every guest. Guests will also be required to fill an additional self-declaration form related to COVID-19 like diseases, apart from the regular registration form.
Aarogya Setu App – Each and every guest will be required to have Aarogya Setu app installed and activated on their phones.
Social Distancing – We will not be permitting more than 4 guests per cottage. Even if one cottage is occupied, we will not be giving out the second cottage to another group. It can be rented only if all the members are from the same family/group.
Daily Temperature Check-Ups – We will be checking the temperature of every guest, every day, during the entire duration of stay. Apart from this, oxygen saturation may also be checked from time to time.
Visitors Policy – No visitors will be allowed except for the registered guests.
Kitchen Service and Dining – The kitchen timings will have to be strictly followed since our team requires time to properly clean and sterilize the dining area. Our team will not enter the cottage during your stay to deliver food.
Linen Change – We will ensure ample number of towels and proper linen before check-in. Linen will be changed only if requested for or if the stay has been above a minimum number of days.
Government Policies – The applicable government policies at the actual time of arrival and stay will have to be abided by. These are subject to change and so please do reconfirm all the requirements before starting your travel.
House Rules – An updated house rules document containing this and some more information will be emailed to each guest at the time of reservations.
Vacant Gap – A gap of 48 hours is maintained in the cottage occupancy between different guests. No new booking is entertained within 48 hours of the prior guests’ check-out.
For the Maini’s Hill Cottages team –
COVID-19 Screening – We screen each and every worker. Regular temperature checks are also conducted.
Social Distancing – No one from the team will approach the guests to less than 2 meter in distance, and will also try to keep away from all the guests most of the time. Greeting only by saying Namaste and not by shaking hands.
Cleaning and Sanitization of the common areas is done as per the schedule. Cleaning of inside the cottage is done only before and after the stay of guests. This is to avoid contact especially in closed spaces.
Staggered Work Timings – Everyone in the team works in isolation for most of the time.
Policy, if Unwell – If unwell, the team member will inform the other members and stay at home. There will be no deduction of payments.
Hand Hygiene – Protocols of Hand-Hygiene are followed by the team members all the time. Ample amount of hand-sanitizers are provided and place to wash hands with soap and water are easily accessible.
Various Other Protocols – Various other protocols are in practice like methods to clean dining area, sanitation of common areas, methods to reduce contact, etc. are in use.